Information We Collect
When you browse the website, submit an inquiry form, or contact us by phone, email, or WeChat, we may collect the information you voluntarily provide, such as your name, company, phone number, email, and request details.
To maintain website operations, we may also collect necessary access logs, device types, browser information, and page visit records for analytics and troubleshooting.
How We Use Information
The information we collect is mainly used to contact you, respond to product inquiries, arrange demos and quotations, provide pre-sales and after-sales support, and improve website content and service experience.
Without your explicit authorization, we do not use your contact information for marketing activities unrelated to your current inquiry.
Information Protection and Retention
We take reasonable administrative and technical measures to protect relevant information against unauthorized access, disclosure, alteration, or loss.
Subject to business communication, performance support, or legal requirements, information is retained for a reasonable period and deleted or anonymized when no longer necessary.